We can help
Bookcase Support
Use these steps when a purchased chapter, audiobook, credit balance, or ebook is not appearing correctly.
Effective August 8, 2026
Before contacting support
Confirm that you are using the same device and browser session used for the purchase, refresh the Bookcase, and check My Bookcase again. For audio, confirm that the chapter says “Audio ready” and that your device is not muted.
If an ebook page cannot be displayed, return to My Bookcase and reopen it. Do not purchase the same ebook a second time.
Payment help
Include the purchase date, amount, item or credit package, and the last four digits shown on your Square receipt. Never email a full card number or security code.
Contact Harper's team
Email sarah.iha.practitoner@yourselfholisticcenter.com. Please include the device and browser you used, but do not include passwords or full payment-card information.
For privacy requests, use the data deletion page.